Terms and Conditions
Last modified 30.09.2025
1. Service Scope
Services include HubSpot implementation and onboarding, Revenue Operations, and AI content management consulting for B2B service-based and SaaS companies. All content deliveries may incorporate AI tools including but not limited to Claude and other AI platforms as deemed appropriate for project execution.
2. AI Tool Dependencies
While AI tools enhance service delivery, Ohoii cannot guarantee continuous availability of specific AI platforms. Alternative solutions will be provided if primary tools become unavailable. Client acknowledges that AI-generated content requires human review and validation.
3. Partnership and Subcontracting
Ohoii may engage qualified partners or subcontractors to complete project tasks. Client will receive written notice at least 5 business days in advance, including partner credentials and scope of involvement.
4. Payment Terms and Cancellation Policy
4.1 Payment Terms
- Invoices due within 8 days of issuance
- All amounts in DKK unless otherwise specified
4.2 Consulting Agreements
- No refunds once services commence (defined as first deliverable or client data access, whichever occurs first). Pertains to agreements labeled as "Consulting".
4.3 Project and Collaboration Agreements
- Cancellation permitted
- Minimum commitment: 33% of total project value regardless of hours delivered or project completion status
Example Calculation:
- Total project value: 213,000 DKK
- Minimum payment obligation: 70,290 DKK (33% of total)
5. Travel and Expenses
- Transportation time billed at standard hourly rates per agreement
- Hotel accommodations, flights, meals, and related travel expenses are the client's responsibility and will be billed
- All travel arrangements require written client approval prior to purchase
6. Change Requests and Scope
Changes to agreed scope require written approval and will be billed at standard hourly rates. Significant scope changes may require contract amendment.
7. Intellectual Property
- Client retains ownership of their pre-existing data and materials
- Consultant retains ownership of methodologies, templates, and proprietary processes
- AI-generated content and final deliverables become Client property upon full payment
- Ohoii may reference project experience (anonymized) for marketing purposes
8. Data Access and GDPR Compliance
Client acknowledges Ohoii will access Client data as necessary for service delivery. Ohoii processes data solely as instructed and bears no responsibility for data loss, corruption, breach, or misuse. Client remains data controller under GDPR and ensures lawful basis for data processing.
9. Confidentiality
Both parties agree to maintain confidentiality of proprietary information received during engagement. This obligation survives contract termination for 3 years.
10. Limitation of Liability
Ohoii's total liability is limited to the lesser of: (a) total fees paid under this agreement, or (b) 100,000 DKK. This excludes liability for gross negligence or willful misconduct.
11. Indemnification
Client agrees to hold Ohoii harmless from claims arising from: (a) Client's use of deliverables, (b) Client's data or instructions, or (c) Client's business operations.
12. Force Majeure
Neither party is liable for delays caused by circumstances beyond reasonable control, including AI platform outages, government actions, or natural disasters.
13. Dispute Resolution
Disputes shall first be addressed through good faith negotiation. If unresolved within 30 days, disputes shall be resolved through Danish courts under Danish law, with Aarhus as venue.
14. General Provisions
- Contract modifications require written agreement
- These terms supplement and do not replace the main consulting agreement
- Danish law governs all aspects of this agreement
These terms are effective from the date of the agreement and form an integral part thereof.